Effective Date: August 29, 2026
Last Updated: August 29, 2026
Salt & Pixel Studio (“Salt & Pixel Studio,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how we collect, use, and protect information.
This Privacy Policy explains how information is handled when you visit or interact with Salt & Pixel Studio websites, use our client portal, contact us, request information, purchase services, or otherwise work with us.
This policy applies to Salt & Pixel Studio-owned websites and subdomains unless a separate privacy notice is provided.
Information We Collect
The information we collect depends on how you interact with us.
Information You Provide to Us
You may voluntarily provide information such as:
Your name- Business or restaurant name
- Email address
- Phone number
- Website address
- Business location or contact information
- Information submitted through contact forms, questionnaires, quizzes, or service request forms
- Information associated with your Salt & Pixel Studio client account
- Project details, support requests, files, images, menu information, or other content you provide to us
- Hosting, domain, website, POS, or other account access information you provide when necessary for us to perform requested services
- Billing and transaction-related information
Please only provide account credentials or other sensitive access information when necessary for services you have requested.
Payment Information
Payments may be processed through third-party payment processors such as Stripe or other payment providers.
Salt & Pixel Studio does not intentionally store complete payment card numbers on our own website servers. Payment information is processed by the applicable payment provider according to that provider’s own privacy and security practices.
Information Collected Automatically
When you visit our websites, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website or source
- Approximate geographic location
- Date and time of visits
- Links or buttons clicked
- Other website usage and performance information
We use this information to understand how visitors use our website, improve our services, measure marketing performance, troubleshoot technical issues, and maintain website security.
Analytics and Cookies
Salt & Pixel Studio may use cookies, analytics tools, and similar technologies to understand website traffic and visitor behavior.
These technologies may help us determine things such as which pages are visited, how visitors found our website, which features are used, and how visitors interact with our content.
We may use services such as Google Analytics or similar analytics providers. These third parties may collect information according to their own privacy policies.
You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.
How We Use Information
We may use information we collect to:
- Respond to inquiries and requests
- Provide website design, development, hosting, maintenance, menu, online ordering, POS integration, SEO, and related services
- Create and manage client accounts
- Operate the Salt & Pixel Studio client portal
- Process payments and maintain transaction records
- Communicate with clients about projects, services, support requests, billing, or account activity
- Provide customer support
- Improve our websites, products, and services
- Understand website traffic and marketing performance
- Protect our websites, systems, clients, and users from fraud, abuse, or security threats
- Maintain business and accounting records
- Comply with legal obligations
- Enforce our agreements, policies, or rights
We may also use information for other purposes that are disclosed to you when the information is collected.
Information Processed on Behalf of Restaurant Clients
Salt & Pixel Studio provides technology and website services to restaurants and other food-service businesses.
As part of providing services such as websites, online ordering, digital menus, hosting, POS integrations, reservations, or related technology, Salt & Pixel Studio may process information on behalf of a restaurant client.
This information may include customer contact information, order information, reservation information, or other data submitted through a client’s website or connected services.
When we process information on behalf of a client, the restaurant or business is generally responsible for determining how its customers’ information is collected and used. The client’s own privacy policy or privacy notice may therefore apply to that information.
Salt & Pixel Studio uses information processed on behalf of clients only as reasonably necessary to provide, maintain, secure, troubleshoot, or improve the services requested by that client, or as otherwise permitted by law and our agreements with the client.
How We Share Information
We do not sell personal information for monetary compensation.
We may share information with trusted third parties when reasonably necessary to operate our business or provide our services, including:
- Website and cloud hosting providers
- Payment processors
- Analytics providers
- Email and communications providers
- Domain, website, and technical service providers
- POS and online ordering providers
- Reservation or restaurant technology providers
- Professional advisors such as accountants, attorneys, or consultants
- Contractors or service providers assisting us with business operations
These providers may receive information only as reasonably necessary to perform their services.
We may also disclose information when we reasonably believe disclosure is necessary to comply with applicable law, respond to legal process, protect our rights or property, investigate fraud or security incidents, or protect the safety of our users, clients, or others.
If Salt & Pixel Studio is involved in a merger, acquisition, sale of assets, restructuring, or similar business transaction, information may be transferred as part of that transaction.
Third-Party Services and Integrations
Our websites and services may integrate with third-party platforms such as payment processors, POS systems, online ordering platforms, reservation systems, social media services, maps, analytics tools, and other technology providers.
When you interact directly with a third-party service, that company’s own privacy policy and terms may apply.
Salt & Pixel Studio is not responsible for the privacy practices of third-party websites, applications, or services that we do not control.
Third-Party Links
Our websites may contain links to third-party websites.
A link from Salt & Pixel Studio does not mean that we control or are responsible for that website’s privacy practices. We encourage you to review the privacy policy of any third-party website before providing personal information.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect the information entrusted to us.
However, no website, electronic transmission, storage system, or internet-based service can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted or stored electronically.
Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain business and financial records, fulfill contractual obligations, resolve disputes, protect our legal rights, comply with applicable law, and support legitimate business operations.
Retention periods may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.
Your Privacy Choices and Rights
Depending on where you live and the laws that apply, you may have certain rights regarding your personal information.
These may include the ability to request that we:
- Provide information about personal information we maintain about you
- Correct inaccurate personal information
- Delete certain personal information
- Limit or object to certain uses of your information
Not all rights apply in every jurisdiction or circumstance.
To make a privacy-related request, please contact Salt & Pixel Studio through the contact form on our website.
We may need to verify your identity before fulfilling certain requests.
Email Communications
If you receive marketing or promotional emails from Salt & Pixel Studio, you may unsubscribe using the unsubscribe instructions included in those communications when applicable.
Administrative, billing, project, account, security, or service-related communications may still be sent when necessary to provide services or manage an existing business relationship.
Children’s Privacy
Salt & Pixel Studio’s websites and services are intended for businesses and adults and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our websites.
If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal requirements.
When we update this policy, we will revise the “Last Updated” date at the top of the page.
We encourage visitors and clients to review this page periodically.
Contact Salt & Pixel Studio
If you have questions about this Privacy Policy, how your information is handled, or would like to make a privacy-related request, please contact Salt & Pixel Studio through the contact form on our website.
Salt & Pixel Studio
Florida, United States