Salt & Pixel Studio (“Salt & Pixel,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit saltandpixelstudio.com, contact us, request a consultation, purchase services, or otherwise interact with our business.

Information We Collect

We may collect information you voluntarily provide, including:

• Your name
• Business name
• Email address
• Telephone number
• Website address
• Project details
• Messages submitted through our contact forms
• Billing and transaction information
• Other information you choose to provide

We may also automatically collect limited technical information when you visit our website, such as:

• Internet Protocol address
• Browser and device type
• Pages visited
• Referring website
• Date and time of your visit
• General geographic location
• Cookie and analytics information

How We Use Your Information

We may use collected information to:

• Respond to questions and consultation requests
• Provide website design, hosting, maintenance, SEO, and related services
• Prepare proposals, estimates, invoices, and service agreements
• Process payments
• Communicate about your project or account
• Maintain and improve our website and services
• Detect fraud, abuse, or security issues
• Comply with legal and tax obligations
• Protect our rights and the rights of our clients

Payment Processing

Payments may be processed through third-party payment providers such as Stripe.

Salt & Pixel does not directly store complete credit or debit card numbers. Payment providers collect and process payment information under their own privacy policies and security practices.

Cookies and Analytics

Our website may use cookies and similar technologies to:

• Support essential website functionality
• Remember preferences
• Understand how visitors use the website
• Improve website performance
• Measure traffic and engagement

You may control cookies through your browser settings. Disabling cookies may affect certain website features.

Additional information is available in our Cookie Policy.

How We Share Information

We do not sell your personal information.

We may share information with trusted service providers that help us operate our business, including:

• Website hosting providers
• Payment processors
• Email and communication providers
• Analytics providers
• Security and spam prevention services
• Contractors assisting with an authorized client project
• Accounting, legal, and professional advisers

These providers receive only the information reasonably necessary to perform their services.

We may also disclose information when required by law, court order, subpoena, governmental request, or when necessary to protect our legal rights or prevent fraud or harm.

Third-Party Websites

Our website may link to third-party websites, platforms, demonstrations, or services. Salt & Pixel does not control and is not responsible for the privacy practices, content, or security of third-party websites.

Review the privacy policy of any third-party website before submitting personal information.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide requested services
• Maintain business and project records
• Complete accounting and tax obligations
• Resolve disputes
• Enforce agreements
• Meet legal requirements

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no website, transmission method, or storage system can be guaranteed to be completely secure.

Your Choices

You may contact us to request that we:

• Provide information about personal data we maintain about you
• Correct inaccurate information
• Delete information that we are not legally required to retain
• Stop sending non-essential marketing communications

We may need to verify your identity before completing certain requests.

Children’s Privacy

Our website and services are intended for businesses and adults. They are not directed towards children under 13, and we do not knowingly collect personal information from children under 13.

Contact us if you believe a child has submitted personal information through our website.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

Questions or requests concerning this Privacy Policy may be sent to:

Salt & Pixel Studio
Email: hello@saltandpixelstudio.com
Website: saltandpixelstudio.com